This Privacy Policy outlines how KOV Marketplace Online (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal information when you access and use our online platform (the “Platform”).

1. Information We Collect

We may collect various types of information from you, including:

  • Personal Information:
    • Account Information: When you create an account, we may collect your name, email address, phone number, and password.
    • Profile Information: You may choose to provide additional information in your profile, such as your business name, location, and a description of your products or services.
    • Contact Information: If you contact us through our website or by email, we may collect your name, email address, and the content of your message.
    • Transaction Information: When you use the Platform for transactions, we may collect information about your purchases, sales, and payments, such as transaction history, order details, and payment information (e.g., credit card information, bank account details).
    • Location Information: We may collect your location information if you grant us permission to do so. This may include your IP address and GPS location.
  • Technical Information: *Device Information: We may collect information about the device you use to access the Platform, such as your device type, operating system, and browser type.
    • Usage Data: We may collect information about how you use the Platform, such as the pages you visit, the features you use, and the links you click.
  • Cookies and Similar Technologies: We may use cookies, web beacons, and other similar technologies to collect information about your browsing activity on the Platform.  
     

2. How We Use Your Information

We may use your information for various purposes, including:

  • Providing and Improving the Platform:
    • To provide and maintain the Platform and its features.
    • To personalize your experience on the Platform.
    • To improve the functionality and performance of the Platform.
    • To develop new products and services.
  • Facilitating Transactions:
    • To process and fulfill orders.
    • To manage payments.
    • To prevent fraud and other illegal activities.
  • Communicating with You:
    • To send you notifications and updates about the Platform.
    • To respond to your inquiries and support requests.
    • To send you marketing and promotional materials (with your consent).
  • Analyzing and Understanding User Behavior:
    • To analyze how users interact with the Platform.
    • To understand user trends and preferences.
    • To improve the overall user experience.
  • Complying with Legal Obligations:
    • To comply with applicable laws and regulations.
    • To cooperate with law enforcement agencies.

3. Disclosure of Your Information

We may disclose your information to:

  • Third-party service providers: We may share your information with third-party service providers who assist us with various aspects of our business, such as payment processing, customer support, and marketing.  
     
  • Business partners: We may share your information with our business partners for purposes such as joint marketing initiatives.  
     
  • Legal authorities: We may disclose your information to law enforcement agencies or other authorities if required by law or to comply with a legal process.
  • Other parties: We may disclose your information to other parties in connection with a merger, acquisition, or sale of all or part of our assets.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, and disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.  

 
 

5. Your Choices

You have certain choices regarding how your information is used:

  • Account Settings: You can access and update your account information and communication preferences in your account settings.
  • Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication.  
     
     
  • Location Services: You can control whether to allow the Platform to access your location services.

6. Children’s Privacy

The Platform is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.  

 

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on the Platform.  

 

8. Contact Us

If you have any questions about this Privacy Policy, please contact us.